UPDATE AS OF MONDAY, JULY 10, 2023, WE HAVE BEEN ADVISED THAT THERE IS A STRIKE IN THE PORT OF MARTINIQUE AND THIS IS THE CAUSE FOR THE DELAY FOR THE SHIPMENT TO THE COMMONWEALTH OF DOMINICA. OUR SHIPPING PARTNERS AT CMA AND THE PORT AUTHORITY ARE WORKING ON SOLVING THE ISSUE. WE WILL RELAY ADDITIONAL UPDATES AS THEY ARE PROVIDED TO US. THANK YOU FOR YOUR UNDERSTANDING.
To Our Valued Customers,
Caribbean Cargo DC apologizes to customers who recently shipped their cargo to Dominica. Within the past four weeks, we have shipped two containers to Roseau, Dominica via CMA. As it relates to the first shipment under Booking #NAM6279256, the updated ETA was July 5th, 2023. We are still working with CMA to determine when it will arrive in Dominica.
At this time, the second shipment is due to arrive in Dominica by the estimated arrival date of July 20th, 2023 and is expected to be on time: Booking #NAM6304055. By close of business on July 10th, we will post an update to provide more details after confirming with CMA.
We also understand your frustrations and apologize for any inconvenience as we work with our shipping partners to resolve this delay. We are now advising customers in this shipment that their scheduled delivery is pending and efforts are being made to deliver this cargo as soon as possible.
More information will be provided directly to affected customers via email. For further reference, Caribbean Cargo DC reminds customers that the estimated delivery date can change based on shipping routes necessary to avoid inclement weather as well as any port limitations at the final destination, which are we are unable to control. We will continue to monitor any issues that arise and work diligently with our customers and shipping partners to minimize any delays.
Caribbean Cargo DC is committed to providing all of our customers the very best service. Over the past 15 years, some shipments to Dominica have arrived ahead of the estimated delivery date. We are continuously monitoring the situation to minimize the impact on deliveries to Dominica. As always, thank you for being a valued customer. Your business is greatly appreciated.
The Caribbean Cargo DC Team