Are there any required fees?
Wrap/Strap Fees for boxes cannot be declined. Apt fees must be paid for pickup and drop-off request. Insurance is required for all cargo. Overweight fees apply to cargo over 300 lbs.
These are just some of the required service charges for prepping cargo prior to being shipped; when applicable.
How do I calculate insurance fees?
The following coverage options will be available for purchase and added to shipping fees:
- $10 fee on invoiced shipments valued at up to $500 — $100 deductible
- $50 fee on invoiced shipments valued from $501 to $2,499 — $200 deductible
- 3% fee on invoiced shipments valued at $2,500 or more — $500 deductible
More information is available at Caribbeancargodc.com/insurance.
Where do you ship to?
For a list of destinations and contact information for Agents, visit https://caribbeancargodc.com/destinations/
What size boxes and barrels can I purchase?
Please click on each of the illustrations below:
Where can I find your Shipping Calendar?
For our latest shipping calendar, visit https://caribbeancargodc.com/calendar/
How do I schedule cargo pickup or get empty boxes/barrels delivered to me?
For cargo pick-up or to schedule drop-off of empty barrels or empty boxes, use our convenient Online Scheduler at https://caribbeancargodc.com/scheduling/
How do I calculate freight and shipping charges?
Where can I find estimated Freight Charges by Destination?
For estimated freight charges by destination, visit https://caribbeancargodc.com/customer-pricing/
What are your estimated prices for additional Shipping Charges?
For all other estimated shipping charges, visit https://caribbeancargodc.com/box-crate-pricing/
How do I get estimates for bulk items and full container loads?
To request a quote for large or bulk cargo shipments, visit https://caribbeancargodc.com/contact/
Where can I find current promotions?
For current promotions, visit https://caribbeancargodc.com/current-promos/. Promotional offers may not be combined with other promos, discounts, or coupons. Only one promotional offer can be applied per transaction within a 30-day period.
Where can I find News and Updates?
For news and updates, visit https://caribbeancargodc.com/news
What is an Annual Peak Season Surcharge?
Annual Peak Season Surcharge (September thru December): Invoices will be charged 5 – 10% of total ocean freight charges. The surcharge fee will remain in effect for all invoices created during the peak season even if the customer reschedules for after the peak season.
Is there a late payment fee?
Late Payment: 10% Admin Fee will be applied to invoice for cargo that has not been paid at time of arrival to destination.
Do you offer a special rate for charities and nonprofits?
Qualified Charities and Nonprofits receive 10% Discount of Standard Rates. For more information visit our PROMOTIONS page. Promotional offers may not be combined with other promos, discounts, or coupons. Only one promotional offer can be applied per transaction within a 30-day period.