Dear Valued Customers,
We are pleased to inform you that the recent port strike, which began on October 1, 2024, has been successfully resolved. We understand that this situation may have caused some concerns and disruptions, and we appreciate your patience and understanding during this period.
What to Expect in the Coming Weeks
- Resumption of Normal Operations:
- Our operations are gradually returning to normal. You can expect the usual efficiency and reliability in our services as we work diligently to clear any backlogs and resume regular schedules.
- Updated Delivery Timelines:
- Due to the strike, there may be slight delays in some shipments. We are prioritizing urgent deliveries and will keep you informed about the status of your orders. Please check your email for updates or contact our customer service team for specific inquiries.
- Enhanced Customer Support:
- Our customer service team is on standby to assist you with any questions or concerns you may have. We are committed to providing you with the support you need during this transition period.
- Future Preparedness:
- We are taking steps to ensure better preparedness for any future disruptions. This includes enhancing our communication channels and improving our contingency plans to minimize impact on our services.
We thank you for your continued trust and support. If you have any questions or need further assistance, please do not hesitate to reach out to us.
Warm regards,
The Caribbean Cargo DC Team